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Prime Enrollees , North Joint Service
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 79 78 90 79 87 67 63 74 77 90 82
JOINT SERVICE 75 79 95 71 90 63 66 77 78 87 86
NORTH 78 79 91 80 89 65 63 74 77 89 83
North Joint Service 75 79 95 71 90 63 66 77 78 87 86
Ft Belvoir Community Hosp-FBCH 78 78 94 75 88 62 69 81 78 84 85
Walter Reed Natl Mil Med Cntr 70 79 96 65 94 65 61 70 77 93 87
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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