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Prime Enrollees , South Army
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 79 78 90 79 87 67 63 74 77 90 82
ARMY 76 72 88 81 87 65 58 72 73 89 81
SOUTH 81 79 90 82 88 70 66 74 77 91 81
South Army 73 70 87 77 87 68 59 73 72 89 77
Bayne-Jones ACH-Ft. Polk 75 82 89 *** 58 71 63 81 71 90 73
Brooke AMC-Ft. Sam Houston 72 75 87 *** *** 63 60 71 68 92 70
Darnall ACH-Ft. Hood 73 67 84 *** *** 70 56 72 72 89 73
Eisenhower AMC-Ft. Gordon 73 70 88 *** *** 67 69 75 76 94 88
Fox AHC-Redstone Arsenal 79 77 92 71 71 74 64 69 80 94 85
Lyster AHC-Ft. Rucker 82 83 93 80 97 76 69 78 81 95 81
Martin ACH-Ft. Benning 79 74 91 *** *** 71 61 76 83 85 71
Moncrief ACH-Ft. Jackson 76 71 91 *** *** 72 62 75 81 93 93
Reynolds ACH-Ft. Sill 83 71 93 *** *** 78 72 79 81 90 77
Winn ACH-Ft. Stewart 61 69 91 *** *** 62 51 61 60 91 75
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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