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Prime Enrollees , South Navy Customer Service Courteous Customer Service |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 88 | 88 | 88 | 0 |
| NAVY | 86 | 86 | 88 | 1 |
| SOUTH | 89 | 88 | 89 | 0 |
| South Navy | 89 | 88 | 85 | -4 |
| NBHC Mayport | 95 | *** | *** | *** |
| NH Jacksonville | 91 | 97 | 82 | -9 |
| NH Pensacola | 92 | *** | 86 | -7 |
| NHC Corpus Christi | 82 | *** | 94 | 12 |
| Naval Health Clinic Charleston | 74 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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