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Prime Enrollees , South Air Force
Customer Service

  2012 2013 2014 Trend
Benchmark 82 82 85 3
US MHS 80 80 79 -1
AIR FORCE 79 81 76 -3
SOUTH 81 79 82 1
South Air Force 77 80 77 0
14th Med Grp-Columbus 72 *** 81 9
17th Med Grp-Goodfellow 78 *** 89 10
19th Medical Group-Little Rock 78 *** 84 6
1st Spec Ops Med Grp-Hurlburt 59 *** *** ***
20th Med Grp-Shaw 79 *** *** ***
2nd Med Grp-Barksdale 71 80 *** ***
325th Med Grp-Tyndall 80 *** 88 8
359th Med Grp-Randolph 83 *** *** ***
42nd Medical Group-Maxwell 80 76 79 -1
45th Med Grp-Patrick 87 76 87 -1
6th Med Grp-MacDill 82 77 68 -14
72nd Med Grp-Tinker 83 *** 83 0
78th Med Grp-Robins 80 *** 81 1
7th Med Grp-Dyess 81 *** 77 -4
82nd Med Grp-Sheppard 82 76 61 -21
96th Med Grp-Eglin 70 *** *** ***
South Region-Air force *** 86 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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