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Prime Enrollees , West Army
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 79 78 90 79 87 67 63 74 77 90 82
ARMY 76 72 88 81 87 65 58 72 73 89 81
WEST 77 75 91 76 85 66 62 74 78 89 82
West Army 78 72 89 84 84 66 58 72 76 90 80
Bassett ACH-Ft. Wainwright 68 59 86 *** *** 51 37 74 62 90 82
Evans ACH-Ft. Carson 71 75 91 *** 77 62 56 68 74 94 86
Irwin ACH-Ft. Riley 71 72 85 *** *** 65 52 66 84 84 88
L. Wood ACH-Ft. Leonard Wood 74 81 93 *** *** 72 72 81 66 93 86
Madigan AMC-Ft. Lewis 83 76 87 *** *** 67 58 75 83 88 82
Munson AHC-Ft. Leavenworth 80 82 96 77 79 68 62 72 68 89 80
R W Bliss AHC-Ft. Huachuca 74 71 87 76 93 72 64 75 74 92 81
Tripler AMC-Ft. Shafter 81 72 90 *** *** 64 52 68 67 92 82
Weed ACH-Ft. Irwin 80 81 86 75 *** 68 48 58 81 87 80
William Beaumont AMC-Ft. Bliss 84 68 91 *** *** 72 68 70 74 87 68
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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