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Prime Enrollees , West Navy Customer Service Getting Information |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 74 | 74 | 78 | 4 |
| US MHS | 72 | 73 | 71 | -2 |
| NAVY | 68 | 69 | 68 | 0 |
| WEST | 73 | 74 | 66 | -7 |
| West Navy | 66 | 62 | 61 | -5 |
| NBHC NAS North Island | 81 | *** | 69 | -12 |
| NBHC NTC San Diego | 62 | *** | *** | *** |
| NBHC Port Hueneme | 68 | 62 | 72 | 5 |
| NH Bremerton | 66 | *** | *** | *** |
| NH Camp Pendleton | 61 | 71 | 55 | -6 |
| NH LeMoore | 92 | *** | *** | *** |
| NH Oak Harbor | 76 | *** | 80 | 4 |
| NHC Hawaii | 85 | *** | *** | *** |
| NMC San Diego | 76 | 61 | 46 | -30 |
| TRICARE Outpatient-Chula Vista | 74 | *** | 54 | -20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||