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Prime Enrollees , West Air Force 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82 |
| AIR FORCE | 79 | 75 | 90 | 76 | 86 | 66 | 61 | 71 | 77 | 89 | 84 |
| WEST | 77 | 75 | 91 | 76 | 85 | 66 | 62 | 74 | 78 | 89 | 82 |
| West Air Force | 78 | 75 | 91 | 74 | 84 | 65 | 59 | 72 | 78 | 89 | 84 |
| 10th Med Group-USAF Academy CO | 79 | 85 | 89 | 75 | 86 | 66 | 69 | 76 | 90 | 86 | 75 |
| 21st Med Grp-Peterson | 76 | 70 | 95 | 79 | 87 | 57 | 54 | 71 | 77 | 89 | 89 |
| 30th Med Grp-Vandenberg | 78 | 79 | 91 | 69 | 95 | 58 | 50 | 60 | 84 | 89 | 86 |
| 341st Med Grp-Malmstrom | 85 | 73 | 94 | 71 | 91 | 65 | 50 | 77 | 77 | 85 | 85 |
| 355th Med Grp-Davis Monthan | 86 | 74 | 78 | 70 | *** | 75 | 53 | 57 | 85 | 89 | 77 |
| 366th Med Grp-Mountain Home | 85 | 78 | 86 | 84 | 72 | 53 | 53 | 68 | 80 | 88 | 79 |
| 377th Med Grp-Kirtland | 78 | 85 | 91 | 72 | 78 | 61 | 59 | 70 | 74 | 91 | 73 |
| 3rd Med Grp-Elmendorf | 65 | 73 | 88 | *** | *** | 67 | 55 | 68 | 67 | 89 | 78 |
| 509th Med Grp-Whiteman | 89 | 78 | 94 | *** | 89 | 75 | 64 | 84 | 84 | 93 | 81 |
| 55th Med Grp-Offutt | 80 | 83 | 92 | 68 | 86 | 67 | 68 | 69 | 79 | 88 | 89 |
| 56th Med Grp-Luke | 85 | 82 | 89 | 70 | 87 | 64 | 60 | 77 | 79 | 91 | 78 |
| 5th Med Grp-Minot | 82 | 74 | 87 | *** | 68 | 64 | 56 | 63 | 71 | 92 | 83 |
| 61st Med Group-Los Angeles | 82 | 73 | 90 | 83 | 85 | 63 | 56 | 79 | 75 | 94 | 85 |
| 75th Med Grp-Hill | 82 | 79 | 90 | 72 | 87 | 67 | 71 | 76 | 82 | 93 | 91 |
| 90th Med Grp-F.E. Warren | 77 | 78 | 84 | 69 | 89 | 63 | 53 | 63 | 80 | 91 | 89 |
| 92nd Med Grp-Fairchild | 82 | 74 | 92 | 88 | 84 | 64 | 60 | 75 | 77 | 88 | 88 |
| 95th Med Grp-Edwards | 81 | 81 | 92 | 85 | 88 | 64 | 59 | 75 | 70 | 89 | 86 |
| 99th Med Grp-O'Callaghan Hosp | 74 | 68 | 95 | 84 | *** | 66 | 53 | 82 | 80 | 88 | 90 |
| West Region-Air force | 79 | 73 | 93 | 75 | 82 | 64 | 58 | 71 | 77 | 86 | 82 |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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