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Prime Enrollees , Overseas Europe
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 79 78 90 79 87 67 63 74 77 90 82
OVERSEAS 74 75 91 75 79 61 55 69 67 89 83
Overseas Europe 78 74 90 76 76 63 58 69 71 92 83
48th Med Grp-Lakenheath 72 75 91 *** *** 57 55 63 80 92 85
52nd Med Group-Spangdahlem 84 71 87 61 91 63 53 68 68 91 79
86th Medical Group-Ramstein 77 75 91 *** *** 68 55 63 74 93 84
Bavaria Meddac 84 72 89 *** *** 60 45 67 78 90 78
Europe-Air force 86 88 92 *** *** 73 76 80 *** 94 90
Europe-Navy 75 79 87 *** *** 71 60 60 68 93 91
Landstuhl Regional Medcen 74 70 91 *** 70 55 58 72 59 90 84
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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