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Prime Enrollees , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 0 |
| NAVY | 83 | 81 | 85 | 2 |
| NORTH | 86 | 85 | 88 | 1 |
| North Navy | 80 | 82 | 89 | 9 |
| NBHC Little Creek | 95 | *** | *** | *** |
| NBHC Navsta Sewells | 96 | 89 | 85 | -11 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | 94 | 77 | *** | *** |
| NHC Annapolis | 73 | *** | *** | *** |
| NHC Cherry Point | 76 | 82 | 79 | 3 |
| NHC Patuxent River | 93 | 80 | 89 | -4 |
| NHC Quantico | 80 | 70 | 75 | -5 |
| NMC Portsmouth | 85 | 81 | 96 | 11 |
| Naval Hlth Clinic New England | 82 | 100 | 93 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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