Enrollees with Military PCM , 2014 Composite Scores, All Regions


Enrollees with Military PCM , All Regions 2014 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	86	85	94	85	87	58	73	81	80	92	78
US MHS	76	74	89	77	85	65	58	71	75	89	83
ARMY	75	71	88	80	86	65	56	71	73	89	81
NAVY	74	75	90	77	84	63	57	70	72	90	84
AIR FORCE	79	74	89	75	85	66	60	70	76	89	85
OTHER	79	84	92	75	82	65	65	75	79	91	84
JOINT SERVICE	69	72	93	68	84	59	60	76	76	90	84
NORTH	75	74	89	78	87	64	58	71	74	90	83
North Army	78	73	87	82	92	64	56	71	76	89	84
North Navy	73	75	91	82	88	63	57	70	72	90	81
North Air Force	78	73	89	77	84	70	61	68	73	90	86
North Other	75	86	92	68	79	61	62	77	74	91	83
North Joint Service	69	72	93	68	84	59	60	76	76	90	84
SOUTH	76	74	88	76	86	67	60	71	74	89	81
South Army	72	69	87	75	86	67	58	71	71	89	77
South Navy	75	82	87	79	79	68	59	69	68	90	86
South Air Force	81	74	88	77	88	67	62	70	77	88	84
South Other	78	85	93	78	88	67	63	73	80	91	84
WEST	77	73	90	77	83	64	58	71	76	89	83
West Army	77	72	89	83	83	66	57	71	75	90	81
West Navy	74	72	91	73	82	59	55	70	74	90	84
West Air Force	77	74	90	74	83	65	58	71	78	88	84
West Other	85	82	92	83	81	71	73	74	86	92	86
OVERSEAS	73	74	90	74	77	60	54	68	66	90	83
Overseas Europe	76	74	89	76	74	62	56	68	70	92	83
Overseas Pacific	68	74	90	72	85	59	51	66	61	88	83
Overseas Latin America	*******	*******	*******	*******	*******	*******	*******	*******	*******	82	*******
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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