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Enrollees with Military PCM , All Regions
How Well Doctors Communicate

Listens Carefully
  2012 2013 2014 Trend
Benchmark 93 93 94 1
US MHS 89 88 88 0
ARMY 88 87 87 -2
NAVY 89 89 89 0
AIR FORCE 87 87 88 1
OTHER 92 92 92 0
JOINT SERVICE 84 90 93 8
NORTH 90 87 89 -1
North Army 91 84 87 -4
North Navy 91 85 90 -1
North Air Force 88 88 88 0
North Other 94 93 92 -2
North Joint Service 84 90 93 8
SOUTH 88 89 87 0
South Army 87 91 87 0
South Navy 88 92 88 -1
South Air Force 88 87 87 -1
South Other 90 91 94 4
WEST 88 88 88 0
West Army 89 89 86 -2
West Navy 88 90 90 2
West Air Force 86 86 89 3
West Other 93 94 90 -2
OVERSEAS 86 87 90 4
Overseas Europe 86 87 88 2
Overseas Pacific 86 87 91 5
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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