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Enrollees with Military PCM , All Regions Claims Processing 2014 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 86 | 89 |
| US MHS | 85 | 85 |
| ARMY | 86 | 87 |
| NAVY | 85 | 83 |
| AIR FORCE | 84 | 86 |
| OTHER | 82 | 82 |
| JOINT SERVICE | 86 | 83 |
| NORTH | 87 | 87 |
| North Army | 92 | 93 |
| North Navy | 88 | 87 |
| North Air Force | 79 | 89 |
| North Other | 81 | 77 |
| North Joint Service | 86 | 83 |
| SOUTH | 86 | 87 |
| South Army | 87 | 86 |
| South Navy | 79 | 80 |
| South Air Force | 88 | 89 |
| South Other | 84 | 91 |
| WEST | 83 | 83 |
| West Army | 83 | 84 |
| West Navy | 84 | 79 |
| West Air Force | 83 | 84 |
| West Other | 82 | 81 |
| OVERSEAS | 73 | 81 |
| Overseas Europe | 71 | 78 |
| Overseas Pacific | 81 | 89 |
| Overseas Latin America | *** | *** |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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