Enrollees with Military PCM , Claims Processing , All Regions


Enrollees with Military PCM , All Regions Claims Processing Claims Handled Correctly
	2012	2013	2014	Trend
Benchmark	88	88	89	0
US MHS	87	87	85	-1
ARMY	86	87	87	1
NAVY	86	83	83	-3
AIR FORCE	87	90	86	-1
OTHER	87	85	82	-5
JOINT SERVICE	82	80	83	1
NORTH	85	86	87	2
North Army	91	88	93	2
North Navy	82	85	87	5
North Air Force	84	86	89	5
North Other	83	86	77	-6
North Joint Service	82	80	83	1
SOUTH	85	88	87	1
South Army	79	91	86	7
South Navy	87	85	80	-7
South Air Force	87	89	89	1
South Other	95	84	91	-3
WEST	89	87	83	-7
West Army	89	83	84	-5
West Navy	89	82	79	-10
West Air Force	90	94	84	-6
West Other	87	84	81	-7
OVERSEAS	81	83	81	0
Overseas Europe	88	84	78	-10
Overseas Pacific	67	81	89	23
Overseas Latin America	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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