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Enrollees with Military PCM , North Air Force
How Well Doctors Communicate

Listens Carefully
  2012 2013 2014 Trend
Benchmark 93 93 94 1
US MHS 89 88 88 0
AIR FORCE 87 87 88 1
NORTH 90 87 89 -1
North Air Force 88 88 88 0
375th Med Grp-Scott 82 86 89 7
633rd Med Grp Langley-Eustis 88 90 85 -3
66th Med Grp-Hanscom 96 86 92 -3
779th Med Grp-Andrews 80 90 92 11
87th Med Grp-McGuire 90 91 87 -3
88th Med Grp-Wright-Patterson 94 91 96 1
North Region-Air force 87 77 81 -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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