 |
 |
|||
|
Enrollees with Military PCM , South Navy Customer Service Courteous Customer Service |
||||
| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 87 | 86 | 86 | 0 |
| NAVY | 86 | 86 | 87 | 1 |
| SOUTH | 88 | 87 | 86 | -1 |
| South Navy | 88 | 87 | 84 | -5 |
| NBHC Mayport | 95 | *** | *** | *** |
| NH Jacksonville | 98 | *** | *** | *** |
| NH Pensacola | 91 | *** | 85 | -6 |
| NHC Corpus Christi | 81 | *** | 94 | 13 |
| Naval Health Clinic Charleston | 73 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||