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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate
2014
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 94 95 95 91
US MHS 88 92 90 86
AIR FORCE 88 93 90 85
SOUTH 87 91 89 83
South Air Force 87 93 90 82
14th Med Grp-Columbus 88 90 91 92
17th Med Grp-Goodfellow 91 89 95 87
19th Medical Group-Little Rock 88 96 97 83
1st Spec Ops Med Grp-Hurlburt 83 90 91 90
20th Med Grp-Shaw 86 89 90 84
2nd Med Grp-Barksdale 85 94 86 75
325th Med Grp-Tyndall 82 83 78 76
359th Med Grp-Randolph 80 91 88 88
42nd Medical Group-Maxwell 89 90 90 84
45th Med Grp-Patrick 81 89 87 81
6th Med Grp-MacDill 88 96 91 75
72nd Med Grp-Tinker 92 92 96 87
78th Med Grp-Robins 91 100 97 92
7th Med Grp-Dyess 81 84 86 74
82nd Med Grp-Sheppard 84 81 87 84
96th Med Grp-Eglin 85 98 91 75
South Region-Air force 85 94 90 86
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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