 |
 |
|||
|
Enrollees with Military PCM , South Air Force Claims Processing Claims Handled Correctly |
||||
| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 87 | 87 | 85 | -1 |
| AIR FORCE | 87 | 90 | 86 | -1 |
| SOUTH | 85 | 88 | 87 | 1 |
| South Air Force | 87 | 89 | 89 | 1 |
| 14th Med Grp-Columbus | 85 | 79 | 91 | 6 |
| 17th Med Grp-Goodfellow | 89 | *** | 86 | -3 |
| 19th Medical Group-Little Rock | 73 | 93 | 96 | 22 |
| 1st Spec Ops Med Grp-Hurlburt | 82 | 83 | *** | *** |
| 20th Med Grp-Shaw | 88 | 95 | 92 | 4 |
| 2nd Med Grp-Barksdale | 84 | 86 | 95 | 11 |
| 325th Med Grp-Tyndall | 84 | 75 | 93 | 9 |
| 359th Med Grp-Randolph | *** | *** | *** | *** |
| 42nd Medical Group-Maxwell | 87 | 85 | 72 | -15 |
| 45th Med Grp-Patrick | 89 | *** | 95 | 6 |
| 6th Med Grp-MacDill | 96 | 90 | 91 | -6 |
| 72nd Med Grp-Tinker | 84 | 84 | 88 | 4 |
| 78th Med Grp-Robins | 94 | 85 | 92 | -2 |
| 7th Med Grp-Dyess | 90 | 85 | 78 | -11 |
| 82nd Med Grp-Sheppard | 89 | 93 | 75 | -14 |
| 96th Med Grp-Eglin | 96 | *** | 93 | -3 |
| South Region-Air force | *** | 93 | 91 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||