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Enrollees with Military PCM , West Army 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83 |
| ARMY | 75 | 71 | 88 | 80 | 86 | 65 | 56 | 71 | 73 | 89 | 81 |
| WEST | 77 | 73 | 90 | 77 | 83 | 64 | 58 | 71 | 76 | 89 | 83 |
| West Army | 77 | 72 | 89 | 83 | 83 | 66 | 57 | 71 | 75 | 90 | 81 |
| Bassett ACH-Ft. Wainwright | 67 | 59 | 86 | *** | *** | 51 | 36 | 73 | 62 | 90 | 81 |
| Evans ACH-Ft. Carson | 69 | 73 | 90 | *** | 75 | 61 | 55 | 67 | 73 | 93 | 87 |
| Irwin ACH-Ft. Riley | 73 | 70 | 85 | *** | *** | 62 | 52 | 66 | 79 | 84 | 88 |
| L. Wood ACH-Ft. Leonard Wood | 75 | 81 | 91 | *** | *** | 72 | 70 | 77 | 66 | 92 | 88 |
| Madigan AMC-Ft. Lewis | 82 | 75 | 87 | *** | *** | 65 | 58 | 75 | 82 | 87 | 83 |
| Munson AHC-Ft. Leavenworth | 79 | 82 | 95 | 77 | 78 | 69 | 61 | 72 | 67 | 87 | 80 |
| R W Bliss AHC-Ft. Huachuca | 73 | 70 | 86 | 76 | 92 | 71 | 62 | 75 | 74 | 92 | 80 |
| Tripler AMC-Ft. Shafter | 81 | 72 | 91 | *** | *** | 67 | 51 | 67 | 69 | 94 | 82 |
| Weed ACH-Ft. Irwin | 80 | 81 | 85 | 75 | *** | 68 | 48 | 58 | 81 | 87 | 81 |
| William Beaumont AMC-Ft. Bliss | 84 | 67 | 92 | *** | *** | 72 | 68 | 70 | 76 | 87 | 69 |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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