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Enrollees with Military PCM , West Army Customer Service Courteous Customer Service |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 87 | 86 | 86 | 0 |
| ARMY | 87 | 86 | 88 | 2 |
| WEST | 86 | 87 | 87 | 1 |
| West Army | 85 | 88 | 89 | 4 |
| Bassett ACH-Ft. Wainwright | *** | *** | *** | *** |
| Evans ACH-Ft. Carson | *** | *** | *** | *** |
| Irwin ACH-Ft. Riley | *** | *** | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** |
| Madigan AMC-Ft. Lewis | 82 | *** | *** | *** |
| Munson AHC-Ft. Leavenworth | 93 | 82 | 80 | -13 |
| R W Bliss AHC-Ft. Huachuca | 90 | *** | 82 | -8 |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | *** | *** | 82 | *** |
| William Beaumont AMC-Ft. Bliss | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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