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Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 85 | 85 | -1 |
| ARMY | 85 | 84 | 86 | 0 |
| WEST | 87 | 87 | 83 | -4 |
| West Army | 88 | 87 | 83 | -4 |
| Bassett ACH-Ft. Wainwright | *** | *** | *** | *** |
| Evans ACH-Ft. Carson | *** | *** | 76 | *** |
| Irwin ACH-Ft. Riley | 95 | *** | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** |
| Madigan AMC-Ft. Lewis | *** | *** | *** | *** |
| Munson AHC-Ft. Leavenworth | 84 | 87 | 74 | -10 |
| R W Bliss AHC-Ft. Huachuca | 86 | *** | 91 | 5 |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | *** | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | 82 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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