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Enrollees with Military PCM , West Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 87 | 87 | 85 | -1 |
| NAVY | 86 | 83 | 83 | -3 |
| WEST | 89 | 87 | 83 | -7 |
| West Navy | 89 | 82 | 79 | -10 |
| NBHC NAS North Island | 85 | *** | 94 | 9 |
| NBHC NTC San Diego | 95 | *** | *** | *** |
| NBHC Port Hueneme | 88 | 84 | 78 | -9 |
| NH Bremerton | 88 | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | 91 | *** | 67 | -24 |
| NH Oak Harbor | 92 | *** | *** | *** |
| NHC Hawaii | 100 | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||