Return to Main Page        Help
Enrollees with Military PCM , West Air Force
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 76 74 89 77 85 65 58 71 75 89 83
AIR FORCE 79 74 89 75 85 66 60 70 76 89 85
WEST 77 73 90 77 83 64 58 71 76 89 83
West Air Force 77 74 90 74 83 65 58 71 78 88 84
10th Med Group-USAF Academy CO 78 84 88 74 85 65 68 75 89 86 75
21st Med Grp-Peterson 75 69 95 78 86 57 53 70 76 89 90
30th Med Grp-Vandenberg 77 78 90 68 93 58 49 59 83 89 87
341st Med Grp-Malmstrom 84 73 93 70 90 64 49 76 77 86 85
355th Med Grp-Davis Monthan 86 73 78 70 *** 75 52 57 84 90 79
366th Med Grp-Mountain Home 84 77 85 84 71 53 53 68 79 88 79
377th Med Grp-Kirtland 77 84 90 71 78 60 58 69 73 91 70
3rd Med Grp-Elmendorf 64 72 87 *** *** 67 55 67 66 89 82
509th Med Grp-Whiteman 88 78 94 *** 88 76 63 83 83 90 81
55th Med Grp-Offutt 79 82 91 68 86 66 67 68 78 88 90
56th Med Grp-Luke 84 82 89 70 86 61 56 77 79 90 80
5th Med Grp-Minot 82 73 87 *** 67 63 55 62 71 92 83
61st Med Group-Los Angeles 81 73 90 82 85 61 53 77 75 92 84
75th Med Grp-Hill 81 78 90 72 86 66 70 75 81 93 91
90th Med Grp-F.E. Warren 77 77 84 68 88 62 53 61 79 90 89
92nd Med Grp-Fairchild 81 74 91 88 82 63 58 75 77 88 89
95th Med Grp-Edwards 80 80 91 84 87 64 58 74 70 89 86
99th Med Grp-O'Callaghan Hosp 74 68 94 85 *** 67 54 82 80 85 91
West Region-Air force 78 72 93 75 81 64 58 70 77 86 83
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users