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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

Shows Respect
  2012 2013 2014 Trend
Benchmark 95 95 95 1
US MHS 91 91 90 0
AIR FORCE 89 90 90 1
WEST 91 90 92 1
West Air Force 88 89 91 3
10th Med Group-USAF Academy CO 92 93 92 -1
21st Med Grp-Peterson 85 94 94 10
30th Med Grp-Vandenberg 91 94 92 1
341st Med Grp-Malmstrom 87 97 96 9
355th Med Grp-Davis Monthan 86 84 84 -3
366th Med Grp-Mountain Home 87 84 84 -3
377th Med Grp-Kirtland 90 87 95 5
3rd Med Grp-Elmendorf 85 90 91 6
509th Med Grp-Whiteman 86 92 96 10
55th Med Grp-Offutt 92 88 92 0
56th Med Grp-Luke 89 94 91 2
5th Med Grp-Minot 98 92 84 -14
61st Med Group-Los Angeles 89 92 91 3
75th Med Grp-Hill 88 83 90 1
90th Med Grp-F.E. Warren 88 93 86 -2
92nd Med Grp-Fairchild 90 95 93 3
95th Med Grp-Edwards 98 88 94 -4
99th Med Grp-O'Callaghan Hosp 89 92 96 7
West Region-Air force 87 83 91 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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