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Enrollees with Military PCM , West Air Force Customer Service Getting Information |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 74 | 74 | 78 | 4 |
| US MHS | 70 | 71 | 68 | -2 |
| AIR FORCE | 70 | 72 | 66 | -3 |
| WEST | 71 | 71 | 68 | -3 |
| West Air Force | 71 | 74 | 63 | -9 |
| 10th Med Group-USAF Academy CO | 73 | *** | 65 | -8 |
| 21st Med Grp-Peterson | 71 | *** | 69 | -1 |
| 30th Med Grp-Vandenberg | 76 | 82 | 55 | -22 |
| 341st Med Grp-Malmstrom | 58 | 78 | 61 | 4 |
| 355th Med Grp-Davis Monthan | 80 | 89 | 54 | -26 |
| 366th Med Grp-Mountain Home | 87 | *** | 70 | -18 |
| 377th Med Grp-Kirtland | 65 | 73 | 61 | -3 |
| 3rd Med Grp-Elmendorf | 67 | *** | *** | *** |
| 509th Med Grp-Whiteman | 74 | *** | *** | *** |
| 55th Med Grp-Offutt | 78 | 62 | 59 | -19 |
| 56th Med Grp-Luke | 73 | *** | 57 | -16 |
| 5th Med Grp-Minot | *** | *** | *** | *** |
| 61st Med Group-Los Angeles | 67 | 68 | 71 | 5 |
| 75th Med Grp-Hill | 77 | 79 | 59 | -18 |
| 90th Med Grp-F.E. Warren | 78 | 59 | 58 | -21 |
| 92nd Med Grp-Fairchild | 73 | *** | 81 | 8 |
| 95th Med Grp-Edwards | 75 | 73 | 77 | 2 |
| 99th Med Grp-O'Callaghan Hosp | 75 | *** | 77 | 2 |
| West Region-Air force | 69 | 68 | 65 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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