Enrollees with Military PCM , 2014 Composite Scores, North Army


Enrollees with Military PCM , North Army 2014 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	86	85	94	85	87	58	73	81	80	92	78
US MHS	76	74	89	77	85	65	58	71	75	89	83
ARMY	75	71	88	80	86	65	56	71	73	89	81
NORTH	75	74	89	78	87	64	58	71	74	90	83
North Army	78	73	87	82	92	64	56	71	76	89	84
Blanchfield ACH-Ft. Campbell	80	75	88	*******	*******	67	60	78	84	95	84
Guthrie AHC-Ft. Drum	75	71	79	*******	*******	72	65	66	84	84	74
Ireland ACH-Ft. Knox	75	77	82	*******	*******	65	62	73	71	94	88
Kenner AHC-Ft. Lee	84	75	93	72	77	61	55	63	68	88	73
Kimbrough Amb Car Cen-Ft Meade	81	75	87	77	91	68	67	73	77	90	89
McDonald AHC-Ft. Eustis	79	78	86	*******	*******	72	60	69	80	91	88
Womack AMC-Ft. Bragg	74	68	88	*******	*******	59	44	68	72	85	87
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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