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Enrollees with Military PCM , North Navy
How Well Doctors Communicate
2014
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 94 95 95 91
US MHS 88 92 90 86
NAVY 89 93 91 87
NORTH 89 92 90 86
North Navy 90 93 92 88
NBHC Little Creek 89 93 95 85
NBHC Navsta Sewells 86 92 89 83
NBHC Oceana 89 90 88 79
NH Camp Lejeune 75 85 81 72
NHC Annapolis 96 97 94 84
NHC Cherry Point 93 95 99 86
NHC Patuxent River 100 99 100 98
NHC Quantico 87 93 92 91
NMC Portsmouth 95 95 96 94
Naval Hlth Clinic New England 94 97 96 92
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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