 |
 |
|
|
Enrollees with Civilian PCM , All Regions Claims Processing 2014 |
||
| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 86 | 89 |
| US MHS | 90 | 91 |
| ARMY | *** | *** |
| NAVY | *** | *** |
| AIR FORCE | *** | *** |
| OTHER | 89 | 91 |
| JOINT SERVICE | *** | *** |
| NORTH | 88 | 92 |
| North Army | *** | *** |
| North Navy | *** | *** |
| North Air Force | *** | *** |
| North Other | 87 | 91 |
| North Joint Service | *** | *** |
| SOUTH | 92 | 90 |
| South Army | *** | *** |
| South Navy | *** | *** |
| South Air Force | *** | *** |
| South Other | 92 | 90 |
| WEST | 89 | 93 |
| West Army | *** | *** |
| West Navy | *** | *** |
| West Air Force | *** | *** |
| West Other | 89 | 93 |
| OVERSEAS | 65 | 87 |
| Overseas Europe | *** | *** |
| Overseas Pacific | *** | *** |
| Overseas Latin America | *** | *** |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||