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Purchased Care Users , All Regions Getting Care Quickly Wait for Routine Visit |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 84 | 84 | 82 | -2 |
| US MHS | 85 | 86 | 86 | 1 |
| ARMY | 81 | 87 | 81 | -1 |
| NAVY | 84 | 88 | 82 | -2 |
| AIR FORCE | 86 | 88 | 86 | 0 |
| OTHER | 85 | 85 | 86 | 1 |
| JOINT SERVICE | 85 | 85 | 89 | 4 |
| NORTH | 86 | 85 | 87 | 1 |
| North Army | 83 | 85 | 81 | -3 |
| North Navy | 82 | 88 | 91 | 8 |
| North Air Force | 94 | 93 | 88 | -6 |
| North Other | 87 | 84 | 87 | 0 |
| North Joint Service | 85 | 85 | 89 | 4 |
| SOUTH | 86 | 86 | 88 | 2 |
| South Army | 92 | 87 | 78 | -13 |
| South Navy | 84 | 90 | 90 | 6 |
| South Air Force | 89 | 88 | 85 | -4 |
| South Other | 85 | 86 | 88 | 3 |
| WEST | 83 | 85 | 81 | -2 |
| West Army | 68 | 91 | 84 | 15 |
| West Navy | 90 | 88 | 61 | -29 |
| West Air Force | 78 | 85 | 88 | 11 |
| West Other | 84 | 85 | 82 | -2 |
| OVERSEAS | 73 | 69 | 77 | 4 |
| Overseas Europe | 87 | 82 | 83 | -4 |
| Overseas Pacific | 67 | 75 | 78 | 11 |
| Overseas Latin America | 61 | 54 | 68 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||