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Active Duty , All Regions 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Trends | ![]() |
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| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84 |
| ARMY | 72 | 68 | 83 | 78 | 82 | 57 | 49 | 62 | 69 | 84 | 81 |
| NAVY | 70 | 72 | 88 | 76 | 81 | 56 | 48 | 63 | 68 | 88 | 84 |
| AIR FORCE | 77 | 71 | 89 | 78 | 85 | 61 | 55 | 67 | 74 | 89 | 86 |
| OTHER | 77 | 81 | 91 | 77 | 82 | 63 | 68 | 73 | 78 | 92 | 84 |
| JOINT SERVICE | 60 | 67 | 91 | 55 | 85 | 42 | 46 | 61 | 69 | 93 | 88 |
| NORTH | 73 | 74 | 87 | 74 | 84 | 57 | 54 | 65 | 72 | 87 | 84 |
| North Army | 77 | 71 | 81 | 80 | 85 | 56 | 50 | 62 | 78 | 84 | 83 |
| North Navy | 69 | 71 | 87 | 79 | 85 | 56 | 48 | 61 | 67 | 87 | 83 |
| North Air Force | 79 | 73 | 85 | 73 | 81 | 63 | 56 | 63 | 72 | 89 | 89 |
| North Other | 76 | 84 | 93 | 73 | 83 | 61 | 68 | 71 | 75 | 90 | 83 |
| North Joint Service | 60 | 67 | 91 | 55 | 85 | 42 | 46 | 61 | 69 | 93 | 88 |
| SOUTH | 73 | 72 | 87 | 75 | 80 | 62 | 56 | 67 | 70 | 87 | 82 |
| South Army | 67 | 67 | 82 | 73 | 77 | 61 | 51 | 65 | 67 | 85 | 76 |
| South Navy | 74 | 80 | 88 | 73 | 66 | 63 | 56 | 63 | 63 | 86 | 89 |
| South Air Force | 79 | 69 | 88 | 75 | 86 | 62 | 58 | 69 | 72 | 88 | 85 |
| South Other | 75 | 81 | 91 | 78 | 85 | 64 | 67 | 73 | 79 | 92 | 83 |
| WEST | 74 | 70 | 88 | 81 | 84 | 57 | 51 | 67 | 75 | 90 | 84 |
| West Army | 74 | 69 | 85 | 82 | 88 | 59 | 49 | 63 | 71 | 86 | 82 |
| West Navy | 68 | 67 | 89 | 78 | 83 | 51 | 42 | 64 | 74 | 92 | 85 |
| West Air Force | 75 | 71 | 90 | 81 | 84 | 59 | 53 | 70 | 76 | 89 | 86 |
| West Other | 81 | 76 | 87 | 83 | 82 | 64 | 70 | 73 | 82 | 94 | 84 |
| OVERSEAS | 70 | 73 | 89 | 75 | 74 | 56 | 51 | 63 | 60 | 86 | 83 |
| Overseas Europe | 75 | 73 | 88 | 76 | 69 | 57 | 50 | 63 | 64 | 91 | 84 |
| Overseas Pacific | 64 | 73 | 91 | 74 | *** | 54 | 51 | 61 | 56 | 83 | 82 |
| Overseas Latin America | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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