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Active Duty , All Regions
How Well Doctors Communicate

Listens Carefully
  2012 2013 2014 Trend
Benchmark 93 93 94 1
US MHS 88 87 86 -2
ARMY 86 84 81 -5
NAVY 88 86 88 1
AIR FORCE 87 86 88 1
OTHER 92 91 91 -2
JOINT SERVICE 81 89 90 9
NORTH 90 84 86 -5
North Army 92 78 80 -12
North Navy 89 82 85 -4
North Air Force 89 90 85 -4
North Other 93 88 92 0
North Joint Service 81 89 90 9
SOUTH 87 89 86 -1
South Army 83 90 79 -4
South Navy 88 93 89 1
South Air Force 87 86 87 0
South Other 92 92 93 1
WEST 86 87 86 1
West Army 82 86 80 -2
West Navy 86 84 92 6
West Air Force 85 85 89 4
West Other 92 95 85 -7
OVERSEAS 88 84 89 1
Overseas Europe 91 85 87 -4
Overseas Pacific 84 84 91 7
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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