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Active Duty , North Other Customer Service Getting Information |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 74 | 74 | 78 | 4 |
| US MHS | 66 | 71 | 67 | 1 |
| OTHER | 70 | 81 | 69 | -2 |
| NORTH | 64 | 73 | 66 | 2 |
| North Other | 69 | 84 | 65 | -4 |
| Out of Catchment North Region | 74 | 87 | 70 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||