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Active Duty , North Other Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 83 | 85 | 84 | 0 |
| OTHER | 87 | 86 | 83 | -3 |
| NORTH | 85 | 87 | 85 | 0 |
| North Other | 86 | 88 | 83 | -3 |
| Out of Catchment North Region | 88 | 87 | 85 | -2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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