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Active Duty , South Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 83 | 85 | 84 | 0 |
| NAVY | 81 | 72 | 80 | -1 |
| SOUTH | 80 | 86 | 82 | 2 |
| South Navy | 71 | 73 | 68 | -3 |
| NBHC Mayport | *** | *** | *** | *** |
| NH Jacksonville | *** | *** | *** | *** |
| NH Pensacola | *** | *** | *** | *** |
| NHC Corpus Christi | 81 | *** | *** | *** |
| Naval Health Clinic Charleston | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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