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Active Duty , West Army
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 73 72 87 77 83 58 53 66 72 88 84
ARMY 72 68 83 78 82 57 49 62 69 84 81
WEST 74 70 88 81 84 57 51 67 75 90 84
West Army 74 69 85 82 88 59 49 63 71 86 82
Bassett ACH-Ft. Wainwright *** 55 *** *** *** 40 31 *** *** 85 79
Evans ACH-Ft. Carson *** *** *** *** *** *** *** *** *** 91 ***
Irwin ACH-Ft. Riley *** *** *** *** *** 43 *** *** *** 75 ***
L. Wood ACH-Ft. Leonard Wood *** *** *** *** *** 67 75 *** *** 91 ***
Madigan AMC-Ft. Lewis *** *** *** *** *** 60 44 *** *** 67 84
Munson AHC-Ft. Leavenworth 84 80 96 *** *** 62 61 71 57 91 85
R W Bliss AHC-Ft. Huachuca 60 *** *** *** *** 60 48 *** *** 87 76
Tripler AMC-Ft. Shafter *** 72 *** *** *** 59 44 *** *** 96 82
Weed ACH-Ft. Irwin 78 66 *** *** *** 62 44 *** 82 75 80
William Beaumont AMC-Ft. Bliss *** *** *** *** *** 66 62 *** *** 84 ***
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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