 |
 |
|||
|
Active Duty , West Army Customer Service Courteous Customer Service |
||||
| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 85 | 85 | 86 | 1 |
| ARMY | 83 | 82 | 89 | 6 |
| WEST | 84 | 85 | 90 | 6 |
| West Army | 78 | 85 | 89 | 11 |
| Bassett ACH-Ft. Wainwright | *** | *** | *** | *** |
| Evans ACH-Ft. Carson | *** | *** | *** | *** |
| Irwin ACH-Ft. Riley | *** | *** | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** |
| Madigan AMC-Ft. Lewis | *** | *** | *** | *** |
| Munson AHC-Ft. Leavenworth | *** | *** | *** | *** |
| R W Bliss AHC-Ft. Huachuca | *** | *** | *** | *** |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | *** | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||