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Active Duty , West Navy
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 73 72 87 77 83 58 53 66 72 88 84
NAVY 70 72 88 76 81 56 48 63 68 88 84
WEST 74 70 88 81 84 57 51 67 75 90 84
West Navy 68 67 89 78 83 51 42 64 74 92 85
NBHC NAS North Island 69 80 94 *** *** 58 46 59 75 92 90
NBHC NTC San Diego *** 67 *** *** *** 43 52 51 *** 91 78
NBHC Port Hueneme 66 69 98 *** *** 42 46 97 *** 96 85
NH Bremerton *** *** *** *** *** 50 40 *** *** 82 68
NH Camp Pendleton *** *** *** *** *** 50 40 *** *** 96 82
NH LeMoore 69 74 *** *** *** 54 38 59 *** 85 84
NH Oak Harbor 63 57 89 *** *** 49 42 76 58 89 86
NHC Hawaii 78 80 88 *** *** 54 59 66 *** 92 84
NMC San Diego *** *** *** *** *** 50 43 *** *** 91 85
TRICARE Outpatient-Chula Vista *** *** *** *** *** *** *** *** *** *** ***
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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