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Active Duty , West Navy 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84 |
| NAVY | 70 | 72 | 88 | 76 | 81 | 56 | 48 | 63 | 68 | 88 | 84 |
| WEST | 74 | 70 | 88 | 81 | 84 | 57 | 51 | 67 | 75 | 90 | 84 |
| West Navy | 68 | 67 | 89 | 78 | 83 | 51 | 42 | 64 | 74 | 92 | 85 |
| NBHC NAS North Island | 69 | 80 | 94 | *** | *** | 58 | 46 | 59 | 75 | 92 | 90 |
| NBHC NTC San Diego | *** | 67 | *** | *** | *** | 43 | 52 | 51 | *** | 91 | 78 |
| NBHC Port Hueneme | 66 | 69 | 98 | *** | *** | 42 | 46 | 97 | *** | 96 | 85 |
| NH Bremerton | *** | *** | *** | *** | *** | 50 | 40 | *** | *** | 82 | 68 |
| NH Camp Pendleton | *** | *** | *** | *** | *** | 50 | 40 | *** | *** | 96 | 82 |
| NH LeMoore | 69 | 74 | *** | *** | *** | 54 | 38 | 59 | *** | 85 | 84 |
| NH Oak Harbor | 63 | 57 | 89 | *** | *** | 49 | 42 | 76 | 58 | 89 | 86 |
| NHC Hawaii | 78 | 80 | 88 | *** | *** | 54 | 59 | 66 | *** | 92 | 84 |
| NMC San Diego | *** | *** | *** | *** | *** | 50 | 43 | *** | *** | 91 | 85 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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