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Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 81 | 82 | 1 |
| NAVY | 77 | 69 | 82 | 5 |
| WEST | 82 | 80 | 84 | 3 |
| West Navy | 78 | 58 | 88 | 10 |
| NBHC NAS North Island | *** | *** | *** | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 86 | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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