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Active Duty , West Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 83 | 85 | 84 | 0 |
| NAVY | 81 | 72 | 80 | -1 |
| WEST | 85 | 81 | 84 | 0 |
| West Navy | 83 | 58 | 78 | -5 |
| NBHC NAS North Island | *** | *** | *** | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 86 | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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