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Active Duty , North Army 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84 |
| ARMY | 72 | 68 | 83 | 78 | 82 | 57 | 49 | 62 | 69 | 84 | 81 |
| NORTH | 73 | 74 | 87 | 74 | 84 | 57 | 54 | 65 | 72 | 87 | 84 |
| North Army | 77 | 71 | 81 | 80 | 85 | 56 | 50 | 62 | 78 | 84 | 83 |
| Blanchfield ACH-Ft. Campbell | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** |
| Guthrie AHC-Ft. Drum | *** | *** | *** | *** | *** | 62 | *** | *** | *** | 74 | 73 |
| Ireland ACH-Ft. Knox | 74 | 76 | 80 | *** | *** | 51 | 61 | 78 | *** | 96 | 90 |
| Kenner AHC-Ft. Lee | 79 | 66 | 99 | *** | *** | 53 | 41 | 64 | 65 | 94 | 67 |
| Kimbrough Amb Car Cen-Ft Meade | 79 | 78 | 84 | *** | *** | 68 | 68 | 72 | 82 | 88 | 86 |
| McDonald AHC-Ft. Eustis | *** | *** | 79 | *** | *** | 59 | 47 | 68 | *** | 87 | 95 |
| Womack AMC-Ft. Bragg | *** | *** | *** | *** | *** | 53 | 40 | *** | *** | 75 | 88 |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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