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All Users , North Air Force Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| AIR FORCE | 88 | 91 | 89 | 0 |
| NORTH | 88 | 88 | 90 | 2 |
| North Air Force | 87 | 88 | 90 | 4 |
| 375th Med Grp-Scott | 93 | 90 | 95 | 2 |
| 633rd Med Grp Langley-Eustis | 86 | 93 | 88 | 2 |
| 66th Med Grp-Hanscom | 73 | 72 | 95 | 22 |
| 779th Med Grp-Andrews | 88 | *** | *** | *** |
| 87th Med Grp-McGuire | 83 | *** | *** | *** |
| 88th Med Grp-Wright-Patterson | 86 | 81 | 97 | 12 |
| North Region-Air force | 90 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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