All Users , 2014 Composite Scores, North Other


All Users , North Other 2014 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	86	85	94	85	87	58	73	81	80	92	78
US MHS	80	80	92	80	88	66	66	76	78	89	82
OTHER	84	86	93	82	87	69	75	79	81	91	81
NORTH	81	81	92	81	89	66	67	77	78	89	82
North Other	84	88	94	82	88	68	74	81	80	90	80
Out of Catchment North Region	84	87	95	84	88	68	76	82	80	90	80
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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