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All Users , South Army Customer Service Courteous Customer Service |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 89 | 89 | 88 | 0 |
| ARMY | 88 | 86 | 89 | 1 |
| SOUTH | 89 | 89 | 89 | 0 |
| South Army | 89 | 86 | 90 | 0 |
| Bayne-Jones ACH-Ft. Polk | 95 | *** | *** | *** |
| Brooke AMC-Ft. Sam Houston | 89 | 81 | 95 | 7 |
| Darnall ACH-Ft. Hood | 88 | *** | 96 | 8 |
| Eisenhower AMC-Ft. Gordon | 90 | *** | *** | *** |
| Fox AHC-Redstone Arsenal | 90 | 94 | 81 | -10 |
| Lyster AHC-Ft. Rucker | 76 | 99 | 84 | 8 |
| Martin ACH-Ft. Benning | 88 | *** | *** | *** |
| Moncrief ACH-Ft. Jackson | 97 | 90 | 79 | -19 |
| Reynolds ACH-Ft. Sill | *** | *** | *** | *** |
| Winn ACH-Ft. Stewart | 96 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||