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All Users , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 87 | 0 |
| NAVY | 85 | 83 | 87 | 2 |
| SOUTH | 87 | 89 | 88 | 2 |
| South Navy | 85 | 87 | 85 | 0 |
| NBHC Mayport | 94 | 91 | *** | *** |
| NH Jacksonville | 84 | 88 | 88 | 4 |
| NH Pensacola | 89 | 80 | 81 | -8 |
| NHC Corpus Christi | 79 | 71 | 83 | 3 |
| Naval Health Clinic Charleston | 81 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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