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All Users , South Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| NAVY | 87 | 86 | 88 | 0 |
| SOUTH | 89 | 91 | 88 | 0 |
| South Navy | 87 | 90 | 84 | -3 |
| NBHC Mayport | 94 | 100 | *** | *** |
| NH Jacksonville | 92 | 95 | 78 | -15 |
| NH Pensacola | 89 | 82 | 84 | -5 |
| NHC Corpus Christi | 87 | *** | 92 | 5 |
| Naval Health Clinic Charleston | 72 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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