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All Users , West Army 2014 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78 |
| US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82 |
| ARMY | 77 | 73 | 89 | 81 | 87 | 64 | 59 | 72 | 74 | 88 | 81 |
| WEST | 79 | 77 | 92 | 77 | 85 | 64 | 64 | 75 | 77 | 88 | 83 |
| West Army | 78 | 73 | 90 | 84 | 86 | 63 | 60 | 73 | 75 | 87 | 81 |
| Bassett ACH-Ft. Wainwright | 70 | 60 | 84 | *** | *** | 46 | 38 | 71 | 56 | 85 | 82 |
| Evans ACH-Ft. Carson | 74 | 76 | 91 | 74 | 77 | 60 | 59 | 69 | 76 | 91 | 87 |
| Irwin ACH-Ft. Riley | 69 | 72 | 87 | 77 | *** | 65 | 52 | 68 | 79 | 85 | 86 |
| L. Wood ACH-Ft. Leonard Wood | 76 | 83 | 93 | 84 | 81 | 68 | 71 | 81 | 69 | 92 | 86 |
| Madigan AMC-Ft. Lewis | 81 | 78 | 89 | 91 | 90 | 63 | 60 | 77 | 83 | 86 | 83 |
| Munson AHC-Ft. Leavenworth | 81 | 83 | 96 | 78 | 80 | 68 | 63 | 73 | 69 | 87 | 80 |
| R W Bliss AHC-Ft. Huachuca | 73 | 72 | 87 | 77 | 89 | 71 | 63 | 77 | 74 | 92 | 81 |
| Tripler AMC-Ft. Shafter | 82 | 73 | 89 | 81 | 94 | 63 | 57 | 67 | 68 | 93 | 85 |
| Weed ACH-Ft. Irwin | 80 | 80 | 86 | 76 | *** | 67 | 49 | 59 | 81 | 86 | 81 |
| William Beaumont AMC-Ft. Bliss | 84 | 68 | 93 | *** | *** | 68 | 74 | 76 | 72 | 82 | 69 |
| Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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