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All Users , West Army Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| ARMY | 88 | 89 | 88 | 0 |
| WEST | 92 | 90 | 86 | -5 |
| West Army | 91 | 86 | 86 | -5 |
| Bassett ACH-Ft. Wainwright | *** | *** | *** | *** |
| Evans ACH-Ft. Carson | 97 | 93 | 76 | -21 |
| Irwin ACH-Ft. Riley | 93 | *** | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | 94 | 81 | 82 | -12 |
| Madigan AMC-Ft. Lewis | 82 | 72 | 90 | 8 |
| Munson AHC-Ft. Leavenworth | 87 | 94 | 83 | -4 |
| R W Bliss AHC-Ft. Huachuca | 87 | *** | 90 | 4 |
| Tripler AMC-Ft. Shafter | 95 | 89 | 99 | 3 |
| Weed ACH-Ft. Irwin | *** | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | 93 | 81 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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