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All Users , West Navy Customer Service Getting Information |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 74 | 74 | 78 | 4 |
| US MHS | 73 | 73 | 72 | -1 |
| NAVY | 68 | 68 | 70 | 1 |
| WEST | 73 | 74 | 67 | -6 |
| West Navy | 65 | 59 | 63 | -2 |
| NBHC NAS North Island | 81 | *** | 69 | -12 |
| NBHC NTC San Diego | 63 | *** | 49 | -14 |
| NBHC Port Hueneme | 69 | 62 | 76 | 6 |
| NH Bremerton | 64 | 56 | *** | *** |
| NH Camp Pendleton | 64 | 73 | 57 | -7 |
| NH LeMoore | 94 | *** | 83 | -11 |
| NH Oak Harbor | 67 | *** | 80 | 14 |
| NHC Hawaii | 84 | *** | *** | *** |
| NMC San Diego | 72 | 61 | 48 | -24 |
| TRICARE Outpatient-Chula Vista | 74 | *** | 54 | -19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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