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All Users , West Navy Claims Processing Claims Handled Correctly |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| US MHS | 89 | 89 | 88 | -1 |
| NAVY | 87 | 86 | 88 | 0 |
| WEST | 92 | 90 | 86 | -5 |
| West Navy | 91 | 83 | 85 | -6 |
| NBHC NAS North Island | 86 | *** | 96 | 10 |
| NBHC NTC San Diego | 94 | *** | *** | *** |
| NBHC Port Hueneme | 89 | 85 | 80 | -9 |
| NH Bremerton | 92 | 82 | *** | *** |
| NH Camp Pendleton | 94 | 100 | 93 | -1 |
| NH LeMoore | 94 | 83 | 77 | -18 |
| NH Oak Harbor | 93 | *** | 68 | -24 |
| NHC Hawaii | 100 | *** | *** | *** |
| NMC San Diego | 88 | 71 | 85 | -3 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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