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All Users , West Air Force
Claims Processing
2014
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 89
US MHS 87 88
AIR FORCE 87 89
WEST 84 86
West Air Force 85 87
10th Med Group-USAF Academy CO 90 92
21st Med Grp-Peterson 93 81
30th Med Grp-Vandenberg 94 97
341st Med Grp-Malmstrom 91 92
355th Med Grp-Davis Monthan 83 ***
366th Med Grp-Mountain Home 72 73
377th Med Grp-Kirtland 76 82
3rd Med Grp-Elmendorf *** ***
509th Med Grp-Whiteman 94 86
55th Med Grp-Offutt 88 86
56th Med Grp-Luke 87 88
5th Med Grp-Minot 66 72
61st Med Group-Los Angeles 85 88
75th Med Grp-Hill 86 89
90th Med Grp-F.E. Warren 85 93
92nd Med Grp-Fairchild 82 85
95th Med Grp-Edwards 89 89
99th Med Grp-O'Callaghan Hosp 84 88
West Region-Air force 82 85
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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