Return to Main Page        Help
All Users , West Other
2014 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 86 85 94 85 87 58 73 81 80 92 78
US MHS 80 80 92 80 88 66 66 76 78 89 82
OTHER 84 86 93 82 87 69 75 79 81 91 81
WEST 79 77 92 77 85 64 64 75 77 88 83
West Other 81 84 93 75 85 67 74 78 78 90 83
Out of Catchment West Region 80 84 92 77 85 65 72 78 77 89 82
Source: 2014 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users